RV Rental Policies

Section 1 (Rental Conditions) | Section 2 (Departures/Returns) | Section 3 (Liability and Responsibility)

Section Three - Auto Liability and Damage Responsibility

Auto Liability
Damage Responsibility
In case of emergency

Auto Liability

Our Principals maintains liability protection coverages on all its rental vehicles to a minimum of $10,000,000 (USD) against claims of bodily injury and property damage brought against the company as a result of the operation or use of its vehicles. This covers Our Principals as a company only.

Cruise Canada maintains liability protection coverages on all its rental vehicles to a minimum of $10,000,000 (CDN) against claims of bodily injury and property damage brought against the company as a result of the operation or use of its vehicles. This covers Our Principals as a company only.

In both the United States and Canada, the company provides Auto Liability coverage on a secondary basis for bodily injury, property damage and personal injury protection (PIP) as required by the financial responsibility laws of the state or province in which an accident may occur, for claims made against authorized drivers (PIP is not valid with motorcycles rentals). As is normal, the liability coverage is voided if the rental vehicle is not operated safely in compliance with all applicable laws and regulations and in compliance with all terms and conditions of the Rental Agreement. Any use of the vehicle as prohibited by the Contract will breach the Contract; will void any limitation of responsibility under the Contract and make the renter fully responsible for consequential damages and costs resulting from that breach. To the extent permitted by law, SLI, PIP and Liability Coverage will also be void.

In addition, USA rentals INCLUDE Supplemental Liability Insurance providing excess liability insurance up to $1,000,000. SLI coverage does not apply for travel into Mexico.

Damage Responsibility

As a result of including insurance in the pre-paid rate the transaction is simplified and vastly improved. Maximum responsibility for repair is up to only $500 for vehicle loss or damage per occurrence, this being provided the renter and authorised drivers abide by the Terms & Conditions of The Rental Agreement, report promptly in case of an accident or vehicle damage, and avoid prohibited uses. As is normal, any use of the vehicle as prohibited by the Contract will breach the Contract; will void any limitation of responsibility under the Contract and make the renter fully responsible for consequential damages and costs resulting from that breach.

In case of emergency

In the event of an accident, customer must notify Our Principals within 24 hours, make a full report in writing and provide a Police report. If a mechanical breakdown should occur, Our Principals provides a 24-hour toll-free travelers assistance line. All repairs in excess of $75 require authorization by phone from our customer service office (800-334-4110). Tools for vehicle repair are not provided since customers are not authorized to make repairs. Customer expenses for authorized repair, oil change, etc. will be reimbursed upon presentation of receipts.

Section 1 (Rental Conditions) | Section 2 (Departures/Returns) | Section 3 (Liability and Responsibility)